http://blog.south.co.uk/2009/the-post-office-jack-of-all-trades-master-of-none/ Design News & Opinions Mon, 21 Sep 2009 16:21:41 +0100 http://wordpress.org/?v=2.8.4 hourly 1 http://blog.south.co.uk/2009/the-post-office-jack-of-all-trades-master-of-none/comment-page-1/#comment-3 Guy Tierney Fri, 14 Aug 2009 21:18:29 +0000 http://blog.south.co.uk/?p=76#comment-3 In my town post office now you are greeted by a 17" plasma touch screen with a single button on it which says "print ticket" you then take a seat and wait on the sofas for your number to be called; delicatessen style. Thing is they wait for at least 30 seconds after calling a number of a customer who fell asleep long ago before moving onto the next. The result was about a third of the counter staff were looking aimlessly across the waiting area wondering when the next customer would stand up! madness! In my town post office now you are greeted by a 17″ plasma touch screen with a single button on it which says “print ticket” you then take a seat and wait on the sofas for your number to be called; delicatessen style. Thing is they wait for at least 30 seconds after calling a number of a customer who fell asleep long ago before moving onto the next. The result was about a third of the counter staff were looking aimlessly across the waiting area wondering when the next customer would stand up! madness!

]]>